Frequently Asked Questions

Those who purchase single and team packages will have unlimited access to all course materials, including live sessions recordings for 12 months. 

MBD and MBD All Access members will have access for the lifetime of the membership.

It’s simple! 30-days or 3 live sessions. If at the end of that time period you’re not 100% convinced that this course can deliver results for your business, we will refund the full course fee.

Please email support@growthinstitute.com for assistance with all cancellation requests.

You can always dial in from wherever you are; there will be leaders joining from around the world. That's a reality and we want to accommodate it.  You don’t need to be camera-ready to participate in these live sessions. If you're 100% sure that you'll miss out on a session, just let us know ahead of time and submit any questions you have. All the live sessions are recorded. Once recorded, they're uploaded to your learning platform, Dojo, where you can find and revisit them at any time. 

So if there are sessions you can't make, you can always watch the recording and then ask questions and get involved via the forums.

Each course is uniquely designed and jam-packed with value and added value! You should find the specifics for this course on each unique information page.

Every course includes: 

• Recorded sessions with the thought leader and their teams of experts and raving fans
• Live virtual coaching calls with the thought leader and their teams of experts
• Robust Toolkits and resources designed JUST for the Growth Institute course (you won’t see most of them anywhere else!)
• A global community of peers learning and implementing alongside you
• And a custom stack of added value, parallel learning opportunities, and more!

We offer a unique learning experience, specially designed for busy leaders of growing businesses. There are 4 main elements of our 360 Hybrid learning experience that ensures that you see the change you want to see in your business throughout each course:

1. Direct learning from the experts - the creators, authors, researchers, and experts who crafted the methodologies and concepts shared in each course are the ones teaching it!
2. Robust systems toolkits - our course creators work directly with these amazing thought leaders to take their methodologies and turn them into an actionable and implementable curriculum that you and your teams can use right away in your business
3. Live Coaching - this is a BIG ONE. Deepen your knowledge of the concepts each with direct, live virtual access to your thought leader and their team of experts. Ask questions, get personalized advice, and… 
4. Community and peer support - learn also from your peer's experiences, questions, and the advice they receive!

Roughly 3 hours a week for the duration of the course: 1 hour for watching the weekly video modules and 2 hours a week for coaching and implementing what you’re learning alongside your team and classmates.

Two ways:

1. Grab a team package! You can bring 2 colleagues into the course with you
2. Join MBD All Acces and get unlimited access to all Master Business Courses for 5 of your leadership team PLUS Edge community access for your entire organization.

Learn more about MBD All Access here and The Edge here

For members of The Edge:

You can cancel anytime. Please email support@growthinstitute.com for assistance with all cancellation requests.

For members of MBD or MBD All Access community:

There are no contracts involved and you can cancel at any time but remember that this program is structured for longer-term business and individual professional growth across your team. We recommend that you give this program at least 12 months to show results within your team and business (time for your team to take the right classes, move through their growth paths, and implement the changes). 

That said, here are a few specifics:

• To decrease your member limit at either level, you need to let Growth Institute know with at least 60 days' notice.
• To cancel your MBD All Access Membership you must provide Growth Institute with at least 60 days' notice.
• Growth Institute’s refund policy can only be activated within the first 30 days after the membership start date.

Your membership will auto-renew each month, quarter, or year, depending on your agreed billing cycle. 

Check out more information here and if you have more specific questions about the program you can:

• Email us at support@growthinstitute.com
• Call us at  1-800-975-5108
• Chat with us LIVE right now by locating the chat icon on the lower right-hand corner of this screen

All Growth Institute content is housed in our learning management system, Dojo. 

If you already have an account, you can log in here: https://dojo.growthinstitute.com

As a member of our community, you have access to a variety of courses:

• Master Business Courses take roughly 3 hours a week for the duration of the course: 1 hour for watching the weekly video modules and 2 hours a week for coaching and implementing what you’re learning alongside your team and classmates.
• Learning Suites within The Edge community are between 20 and 60 minutes long.

• Master Business Courses are more in-depth learning experiences that include video learning, live coaching, growth tools, and implementation plans. They are typically between 7 and 12 weeks long (requiring roughly 3 hours per week)
  
  
• Learning Suites/Micro-trainings are between 20 and 60 minutes long. All come with a learning guide and implementation tool and can be completed over a lunch break!

When you join a course, you get access to that course's materials and resources only.

When you join a Growth Institute membership community, you’re getting access to all courses PLUS specialized help designing growth paths for your company and key employees; exclusive access to coaches and thought leaders weekly and monthly; and so much more.

There is value in taking the right people taking the right course. That value is amplified when you give the right people unlimited access to take the right courses anytime to solve your biggest business problems as they arise!

We offer individual and team packages of The Edge and MBD All Access Program. Click on the link from the package that most interests you to see the details and get in touch with any specific questions:

The Edge:

• Solo: $99/mth
• Team: $289/mth

MBD All Access:

• Solo: $700/mth
• Team: $2000/mth

Let us help you discover the best starting place for your unique business situation. 

Book a call with us here and let's discuss what the most useful courses, resources, and tools might be for your business.

With guided coaching, custom-developed tools, and your team at your side each course is designed specifically with implementation in mind. If you follow the course and do the work, you will see the change you want to see in your own performance and your business.

Yes! There is always a replay sent out to all registrants (so make sure you register even if you can’t make it) the day after the event.

Click on forgot my password on https://dojo.growthinstitute.com and follow the prompts to reset

Sign in here: https://dojo.growthinstitute.com

Please email support@growthinstitute.com for assistance with any billing support needs.